Trainer Privacy Policy
Effective Date: 07/05/2025
Last Updated: 30/06/2025
Platform: Svastha Connect Technologies Private Limited ("Svastha Connect")
1. Introduction
This Privacy Policy outlines how Svastha Connect collects, uses, stores, shares, and protects personal and professional information provided by trainers during registration and service on the platform. By signing up as a Trainer, you agree to this policy.
2. Information We Collect
Personal Information:
- Full Name
- Date of Birth
- Gender
- Address
- Contact Number
- Email Address
- Government-issued ID (e.g., Aadhar)
Professional Information:
- Training Category and Specializations
- Educational Qualifications
- Certifications and Licenses
- Work Experience
- Profile Picture and Bio
- Class Schedules and Session Details
Usage Data:
- Login activity
- Attendance records
- Communication with Parents or Apartment Admin
- Session feedback and ratings
3. Purpose of Data Collection
- To verify trainer identity and eligibility
- To create and display trainer profiles on the platform
- To schedule and manage sessions within apartments
- To process payments and commissions
- To improve platform services based on feedback
- To comply with legal and regulatory requirements
- To communicate with you regarding platform updates or opportunities
4. Data Sharing
We do not sell your personal information to third parties.
We may share data in the following cases:
- With registered apartment admins or parents for scheduling sessions
- With payment partners for processing payouts
- With legal authorities if required under applicable law
- With platform service providers (e.g., communication, verification, analytics) under confidentiality agreements
5. Data Retention
We retain your personal and session data as long as:
- You maintain an active trainer account
- Required by law or business necessity
- Necessary for dispute resolution or enforcement of agreements
You may request deletion of your data after account deactivation, subject to compliance requirements.
6. Data Security
We implement security measures including:
- Secure server environments
- Access control protocols
- Password protection and encryption
- Routine system monitoring
While we take strong precautions, no system is 100% secure.
7. Your Rights
- Review and access personal data
- Correct inaccurate or outdated information
- Withdraw consent for communications
- Request deletion of account and data
To exercise your rights, contact us at [email protected].
8. Cookies and Tracking
We may use cookies or similar technologies to enhance your experience, remember preferences, and improve functionality. You can control cookies through your browser settings.
9. Policy Updates
We may update this policy from time to time. Trainers will be notified via email or platform alerts. Continued use after updates indicates acceptance.